CAAS FAQ

CAAS Frequently Asked Questions

What is CAAS?

CAAS stands for the Center for Advising and Academic Success, and serves all residential and online students during their time here at NCSSM.  The purpose and function of the Center is to provide individual, ongoing and real-time academic support and guidance for all students.  

Some of the CAAS services include:

• providing guidance and advice for students on course choices and placement

• providing academic consultation for students

• developing and managing academic support plans 

• communicating directly with student support teams

• communicating/collaborating with Counseling on academic support

• providing administrative support for Enrollment Services/Registrar

Who are the advisors and staff of CAAS?

CAAS is staffed by a Director and NCSSM faculty from each of our academic departments.  

How do I contact the advisors/staff if I would like to talk with someone?

The CAAS advisors and staff can be contacted through the email address caas@ncssm.edu.  In order to request an appointment with an advisor, students may use the link on the CAAS website or complete an Student Appointment Request Form.  

What are the operating hours of CAAS?

Students can contact CAAS staff at any time through the email provided above.  A member of the staff will respond as soon as possible, usually within 24 hours after the message is received (during the workweek).